PRIVACY POLICY

Last Updated: July 30, 2026

Privacy at a glance: We collect information needed to operate our jewelry business, fulfill orders, support customers, improve the Site, prevent fraud, and market our products. We do not sell personal information for money. You may have choices about cookies, targeted advertising, marketing, access, correction, and deletion.

Dloria respects your privacy and is committed to handling personal information transparently and responsibly. This Policy explains our practices and the choices available to you.

1. Scope of This Privacy Policy

This Privacy Policy describes how Dloria, Inc. (“Dloria,” “we,” “us,” or “our”) collects, uses, discloses, retains, and protects personal information when you visit www.dloria.com, create an account, make a direct purchase, contact us, submit a review, subscribe to marketing, participate in a promotion, or otherwise interact with us online or offline (collectively, the “Services”).

This Policy does not apply to the independent privacy practices of retailers or marketplaces such as Macy’s, Nordstrom, Target, Kohl’s, or JCPenney. When you purchase Dloria products through another retailer, that retailer’s privacy policy applies to information it collects. Dloria may separately receive limited order, fulfillment, return, fraud-prevention, or customer-service information from that retailer, which we handle under this Policy.

This Policy also does not apply to Dloria employees, job applicants, or independent contractors where a separate workforce privacy notice is provided.

2. Personal Information We Collect

The personal information we collect depends on how you interact with us. We may collect the following categories:

·         Identifiers and contact information. Name, email address, telephone number, billing and shipping addresses, account username, customer number, and similar identifiers.

·         Commercial and transaction information. Products viewed, saved, or purchased; order history; returns; refunds; promotions used; gift information; delivery status; and customer-service history.

·         Payment information. Payment method, billing details, transaction tokens, and limited payment-card information provided by payment processors. Dloria generally does not receive or store full payment-card numbers.

·         Account and authentication information. Account credentials, password-protected account information, and security or verification data.

·         Communications and submitted content. Messages sent to customer support, survey responses, product reviews, ratings, photographs, videos, social-media interactions, contest entries, and other content you choose to provide.

·         Device, internet, and network activity. IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, searches, clicks, cart activity, session information, and interactions with our emails or advertisements.

·         Approximate location. General location inferred from an IP address or shipping address. We do not intentionally collect precise geolocation through the Site.

·         Marketing and preference information. Email or SMS subscription status, communication preferences, inferred product interests, cookie choices, and advertising opt-out signals.

·         Retail and partner information. Order and fulfillment information received from retailers, marketplaces, affiliate platforms, logistics providers, and other business partners.

·         Sensitive personal information. Account-login credentials and payment information are considered sensitive in some jurisdictions. We use this information only for permitted purposes such as authentication, payment processing, fraud prevention, security, and providing requested goods or services. We do not use sensitive personal information to infer characteristics about you.

3. Sources of Personal Information

We collect personal information from:

·         You, when you place an order, create an account, contact us, submit content, join a promotion, or subscribe to communications.

·         Your browser or device, through cookies, pixels, tags, local storage, software development kits, server logs, and similar technologies.

·         Service providers, including Shopify, payment processors, shipping carriers, fraud-prevention vendors, customer-support providers, analytics providers, review platforms, and marketing providers.

·         Retailers, marketplaces, affiliate networks, social-media platforms, and advertising partners.

·         Publicly available sources and information you make public, such as public social-media posts or product reviews.

4. How We Use Personal Information

We may use personal information to:

·         Process payments, fulfill and deliver orders, provide tracking, handle returns and refunds, and communicate about transactions.

·         Create and manage customer accounts and authenticate users.

·         Respond to questions, provide customer service, resolve disputes, and honor product or service requests.

·         Operate, maintain, troubleshoot, personalize, and improve the Site and our products.

·         Measure Site performance, understand customer interests, conduct analytics, and develop business insights.

·         Send marketing communications, abandoned-cart reminders, product recommendations, and promotional offers where permitted by law.

·         Administer reviews, surveys, contests, affiliate programs, discounts, and other promotions.

·         Detect, investigate, and prevent fraud, security incidents, abuse, chargebacks, counterfeit activity, and violations of our policies.

·         Comply with legal, tax, accounting, regulatory, law-enforcement, and recordkeeping obligations.

·         Establish, exercise, or defend legal claims; protect customers, Dloria, and others; and complete a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.

5. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies. These technologies may be used for:

·         Strictly necessary functions. Shopping-cart operation, checkout, account login, fraud prevention, security, and saving privacy preferences.

·         Analytics and performance. Understanding traffic, navigation, conversions, and Site performance.

·         Functional features. Remembering preferences, improving customer experience, and providing enhanced features.

·         Advertising and marketing. Measuring campaigns, personalizing promotions, limiting repeated advertisements, and delivering interest-based or targeted advertising where enabled.

Our technology providers may include Shopify, Google Analytics, Microsoft Clarity, Klaviyo, Judge.me, payment providers, affiliate or advertising platforms, and other providers disclosed through our cookie-consent tools. The specific technologies may change as our business and Site evolve.

You can manage nonessential cookies through our cookie banner or privacy settings, where available, and through your browser settings. Blocking some cookies may affect Site functionality. In regions requiring prior consent, we seek consent before using nonessential cookies.

Some browsers offer a “Do Not Track” signal, but there is no consistent industry standard for interpreting it. We do, however, recognize legally valid opt-out preference signals, including Global Privacy Control (“GPC”), where required by applicable law.

6. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients for the purposes described above:

·         Commerce and technology providers. Shopify and providers that host, secure, maintain, and support the Site and customer accounts.

·         Payment and fraud-prevention providers. Banks, payment processors, identity-verification services, chargeback services, and fraud-prevention vendors.

·         Fulfillment providers. Warehouses, shipping software providers, carriers, postal services, and delivery partners.

·         Customer-experience providers. Email and SMS platforms, customer-support tools, review and survey platforms, and service providers that help us communicate with customers.

·         Analytics, advertising, and affiliate partners. Analytics providers, advertising platforms, social networks, affiliate networks, and marketing partners, subject to your choices and applicable law.

·         Professional advisers. Attorneys, accountants, auditors, insurers, consultants, and financial institutions.

·         Retailers and business partners. Retailers, marketplaces, suppliers, licensors, and partners where necessary to fulfill orders, support customers, investigate fraud, or operate a joint program.

·         Government authorities and other parties. When required by law, legal process, or a good-faith belief that disclosure is necessary to protect rights, safety, property, customers, or the public.

·         Corporate transaction participants. Actual or prospective buyers, investors, lenders, advisers, or successors involved in a merger, financing, reorganization, bankruptcy, sale, or transfer of all or part of our business.

We may also disclose information at your direction or with your consent. We may use and disclose aggregated or deidentified information that cannot reasonably be linked to you, and we will not attempt to reidentify information that we maintain as deidentified except as permitted by law.

7. Sale, Sharing, and Targeted Advertising

Dloria does not sell personal information for money. However, some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly enough to include disclosures of identifiers, device information, internet activity, or inferred interests to advertising, analytics, social-media, or affiliate partners—even when no money is exchanged.

To the extent our use of advertising or analytics technologies is considered a sale, sharing, or targeted advertising under applicable law, you may opt out through the “Your Privacy Choices” or data-sharing opt-out link in our Site footer, our cookie settings, a recognized opt-out preference signal such as GPC, or by contacting us. We do not knowingly sell or share the personal information of consumers under 16.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing the Services, maintaining business and transaction records, resolving disputes, preventing fraud, enforcing agreements, and complying with law. Retention depends on the nature and sensitivity of the information, the reason we collected it, legal requirements, and potential risk from unauthorized use or disclosure.

·         Order, payment, tax, and accounting records are generally kept for the period required by tax, accounting, and commercial laws, commonly up to seven years.

·         Account information is generally kept while an account remains active and for a reasonable period afterward for security, fraud prevention, support, and legal purposes.

·         Marketing information is generally kept until you unsubscribe or withdraw consent, plus a limited suppression record so we can honor your choice.

·         Customer-service records, reviews, and submitted content are kept for as long as reasonably necessary to support customers, maintain accurate records, and operate our Services.

·         Cookie and analytics information is retained according to the applicable technology’s configuration, consent status, and legal requirements.

·         Security, fraud, and legal records are retained for a period proportionate to the relevant risk, investigation, limitation period, or legal obligation.

When information is no longer needed, we delete, anonymize, or securely isolate it, subject to lawful backup and archival practices.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including access controls, encryption in transit where appropriate, service-provider oversight, and fraud and security monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials. Contact us promptly if you believe your account or personal information has been compromised.

10. Your Privacy Choices

·         Email marketing. Use the unsubscribe link in a marketing email. We may still send transactional or service-related messages.

·         Text messages. Reply STOP or follow the instructions in the message. Mobile Terms may also apply.

·         Cookies. Use our cookie banner or privacy settings, where available, or adjust your browser settings.

·         Targeted advertising, sale, or sharing. Use the “Your Privacy Choices” or data-sharing opt-out link in the Site footer, enable GPC in a supported browser, or contact us.

·         Account information. Log in to update certain information or contact us for assistance.

·         Reviews and public content. Contact us to request removal from our Site. Copies already shared, indexed, archived, or lawfully used may remain where removal is not reasonably possible or legally required.

11. U.S. State Privacy Rights

Depending on your state of residence and subject to applicable law, you may have the right to request access to or confirmation of personal information we process; obtain a copy; correct inaccuracies; delete information; opt out of sale, sharing, targeted advertising, or certain profiling; limit certain uses of sensitive personal information; withdraw consent; and receive equal service without unlawful discrimination.

To submit a request, email info@dloria.com, call (888) 639-5799, or use an available privacy-request or “Your Privacy Choices” link on the Site. Describe the right you wish to exercise and provide enough information for us to locate relevant records. We may verify your identity by matching information you provide with our records or by requesting additional information. We will use verification information only to process the request.

You may use an authorized agent where permitted by law. We may request proof of the agent’s authority and may verify your identity directly. If we deny a request, residents of states providing an appeal right may appeal by replying to our decision or emailing info@dloria.com with “Privacy Appeal” in the subject line. You may also contact your state attorney general or privacy regulator.

12. Additional California Disclosures

This section supplements the rest of this Policy for California residents. During the preceding 12 months, we may have collected the categories of personal information described in Section 2, including identifiers; customer-record information; commercial information; internet or other electronic-network activity; approximate geolocation; audio, electronic, visual, or similar information submitted by customers; professional or business information from affiliate or business contacts; inferences about product interests; and limited sensitive personal information such as account credentials and payment information.

We collect these categories from the sources in Section 3, use them for the purposes in Section 4, and disclose them to the recipients in Section 6. We do not use or disclose sensitive personal information for purposes of inferring characteristics about consumers.

We have not sold personal information for money. We may have shared identifiers, device identifiers, internet activity, and inferred interests with advertising, analytics, social-media, or affiliate partners in a manner that California law may define as “sharing” for cross-context behavioral advertising. California residents may opt out as described in Sections 7 and 10. We honor qualifying opt-out preference signals such as GPC where required.

California residents may have rights to know, access, correct, delete, and obtain information about collection, use, disclosure, sale, and sharing; to opt out of sale or sharing; to limit certain uses of sensitive personal information where applicable; and not to receive discriminatory treatment for exercising privacy rights. Applicable exceptions may apply.

California’s “Shine the Light” law may allow certain residents to request information about disclosures of personal information to third parties for their own direct-marketing purposes. Requests may be sent to info@dloria.com with “California Shine the Light Request” in the subject line.

13. Notice of Financial Incentive

Dloria may offer discounts, promotional codes, sweepstakes, loyalty benefits, or similar programs in exchange for information such as your email address, telephone number, marketing preferences, survey responses, or purchase activity. For example, we may offer a percentage discount for signing up for email or text marketing.

The material terms will be presented when you sign up. Participation is voluntary. You may opt in by submitting the requested information and may withdraw at any time by unsubscribing, replying STOP to text messages, adjusting available preferences, or contacting us. Withdrawal will not ordinarily affect a discount already lawfully used, but it may end future program benefits.

The value of a participant’s information varies and is reasonably related to the value we receive from the customer relationship, considering factors such as the anticipated value of purchases and engagement, the cost of administering the program, and the cost of providing the discount or benefit. We do not assign a fixed monetary value to any individual’s personal information.

14. International Users

Dloria is based in the United States. Personal information may be processed in the United States and other countries where our service providers operate. These countries may have data-protection laws different from those in your country. Where required, we use recognized transfer mechanisms, such as adequacy decisions, contractual safeguards, or other lawful transfer methods.

If you are located in the European Economic Area, United Kingdom, or Switzerland, Dloria, Inc. is the controller of personal information processed under this Policy unless stated otherwise. Depending on the activity, we rely on performance of a contract, compliance with legal obligations, legitimate interests, or consent. Legitimate interests may include operating and improving our business, preventing fraud, securing the Services, supporting customers, and marketing our products where those interests are not overridden by your rights.

Subject to applicable law, you may request access, correction, deletion, restriction, portability, or objection; withdraw consent without affecting prior lawful processing; and object to direct marketing. You may lodge a complaint with your local data-protection authority. To exercise a right, contact info@dloria.com.

Shopify may process personal information as an independent controller for certain services. You can learn more in the Shopify Consumer Privacy Policy and may exercise applicable Shopify rights through Shopify’s privacy portal.

Shopify Consumer Privacy Policy

15. Children’s Privacy

The Services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If we learn that a child provided personal information without appropriate authorization, we will take reasonable steps to delete it. A parent or guardian may contact info@dloria.com.

We do not knowingly sell or share the personal information of consumers under 16 for targeted advertising.

16. Third-Party Sites and Social Media

The Site may link to third-party websites, social networks, retailers, or services that we do not control. Their privacy practices are governed by their own policies. Information you post publicly, including through reviews or social media, may be visible to others and may be copied or shared beyond our control.

17. Automated Processing

We may use automated tools to support fraud detection, security, product recommendations, marketing, and Site personalization. Dloria does not currently use solely automated decision-making that produces legal or similarly significant effects about consumers. If this changes, we will provide any notice and choice required by law.

18. Changes to This Policy

We may update this Policy to reflect changes in our practices, technology, legal requirements, or Services. We will post the revised Policy with an updated “Last Updated” date. If changes are material, we may provide additional notice as required by law.

19. Contact Us

For privacy questions or requests, contact:

Dloria, Inc.
Privacy Team
3784 Mission Avenue, Suite 148-324
Oceanside, CA 92058, United States
Email: info@dloria.com
Phone: (888) 639-5799

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