Privacy policy

Privacy Policy

Last updated: September 24, 2026

This Privacy Policy describes how Dloria, Inc. (“Dloria,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit or make a purchase from https://dloria.com (the “Site”), communicate with us, or otherwise use our services (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Services.

Personal Information We Collect

The personal information we collect depends on how you interact with us and may include:

  • Contact information, such as your name, billing address, shipping address, email address, and telephone number.

  • Order and transaction information, such as the products you view or purchase, order history, returns, refunds, discounts, and gift information.

  • Payment information, such as payment-card or other payment details. Payments are processed by our payment providers, and Dloria generally does not store complete payment-card numbers.

  • Account information, such as your username, password, saved addresses, preferences, and account activity.

  • Customer-service information, including messages, photographs, reviews, warranty or return requests, and other information you provide when contacting us.

  • Device and usage information, such as your IP address, browser type, device type, operating system, cookie identifiers, pages viewed, links selected, referring URLs, and approximate location derived from your IP address.

  • Marketing information, such as your email or SMS subscription status, marketing preferences, responses to promotions, and interactions with our advertisements and messages.

  • Information from third parties, including Shopify, payment processors, shipping carriers, fraud-prevention providers, analytics providers, advertising partners, social-media platforms, and retail partners when permitted by law.

You may choose not to provide certain information, but doing so may prevent us from providing some Services, processing an order, or responding to a request.

How We Collect Personal Information

We collect personal information:

  • Directly from you when you place an order, create an account, contact us, submit a review, enter a promotion, or subscribe to marketing.

  • Automatically through cookies, pixels, tags, software development kits, and similar technologies when you use the Site.

  • From service providers and business partners that help us operate the Services.

  • From retail partners when necessary to provide customer service, investigate an issue, prevent fraud, or fulfill our contractual obligations.

How We Use Personal Information

We may use personal information to:

  • Process payments, fulfill orders, arrange shipping, and provide order updates.

  • Manage returns, refunds, replacements, warranties, and customer-service requests.

  • Create and maintain customer accounts.

  • Personalize the Site and recommend products or content.

  • Send promotional emails or text messages when permitted by law.

  • Measure advertising and marketing performance.

  • Analyze Site traffic, shopping behavior, and customer experience.

  • Detect, investigate, and prevent fraud, misuse, security incidents, and illegal activity.

  • Protect our customers, business, property, and legal rights.

  • Comply with legal, tax, accounting, regulatory, and contractual obligations.

  • Establish, exercise, or defend legal claims.

Cookies and Similar Technologies

We and our service providers use cookies and similar technologies to operate the Site, remember your preferences, understand how the Site is used, measure performance, prevent fraud, and support advertising.

These technologies may include services provided by Shopify, Microsoft Clarity, Google, social-media platforms, email and SMS marketing providers, review platforms, and advertising partners. Some providers may combine information collected through the Site with information obtained from other websites or services.

You can manage cookies through the cookie-preference tool available on the Site and through your browser settings. Blocking certain cookies may affect Site features, account functions, or checkout. Where required by law, we obtain consent before using nonessential cookies.

How We Disclose Personal Information

We may disclose personal information to:

  • Commerce and technology providers, including Shopify and providers that host or support our Site.

  • Payment processors and fraud-prevention providers that process transactions and help secure orders.

  • Shipping and fulfillment providers that deliver orders and process returns.

  • Marketing, analytics, and advertising providers that help us communicate with customers, understand Site use, and measure or deliver advertising.

  • Customer-service and review providers that help us respond to requests and collect product feedback.

  • Professional advisers, including attorneys, accountants, auditors, insurers, and financial institutions.

  • Government authorities or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, property, customers, or the public.

  • Parties to a business transaction, such as a merger, acquisition, financing, reorganization, bankruptcy, or sale of some or all of our assets.

  • Other parties at your direction or with your consent.

We do not sell personal information for money. However, certain disclosures involving advertising cookies or similar technologies may be considered a “sale,” “sharing,” or use for targeted advertising under some state privacy laws. You may opt out as described under Your Privacy Choices and Rights below.

Purchases Through Retail Partners

If you purchase Dloria products through Macy’s, Nordstrom, or another retail partner, that retailer collects and controls information related to your purchase under its own privacy policy.

Dloria may receive limited order or customer-service information from the retailer when necessary to fulfill an order, resolve an issue, prevent fraud, or meet our obligations to the retailer. Please direct privacy requests concerning a retailer’s systems or records to that retailer.

Marketing Communications

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link in the message. If we offer SMS marketing, you may opt out by replying STOP.

Even after opting out of marketing, you may still receive non-promotional messages concerning orders, accounts, returns, security, or other transactions.

Your Privacy Choices and Rights

Depending on where you live and subject to applicable law, you may have the right to:

  • Request access to or a copy of your personal information.

  • Request correction of inaccurate personal information.

  • Request deletion of personal information.

  • Request information about the categories of personal information we collect, use, and disclose.

  • Opt out of the sale or sharing of personal information or its use for targeted advertising.

  • Restrict or object to certain processing.

  • Withdraw consent where processing is based on consent.

  • Request data portability.

  • Appeal a decision concerning a privacy request, where applicable.

  • Receive equal service and pricing without unlawful discrimination for exercising your privacy rights.

To exercise a privacy right, contact us at info@dloria.com and include “Privacy Request” in the subject line. We may need to verify your identity before completing a request.

We will use information submitted with your request only to verify and respond to it. If legally permitted, an authorized agent may submit a request on your behalf, but we may require proof of authorization and identity verification.

To opt out of browser-based sale, sharing, or targeted advertising, use the Your Privacy Choices link in the Site footer or adjust the Site’s cookie-preference tool. Where required, we also recognize supported opt-out preference signals, such as Global Privacy Control, for the browser or device sending the signal.

California Privacy Notice

This section supplements the rest of this Privacy Policy for California residents. Depending on how you interact with us, we may have collected the following categories of personal information during the preceding 12 months:

  • Identifiers, such as name, postal address, email address, telephone number, IP address, and account identifiers.

  • Personal information described in California Civil Code section 1798.80, such as payment, billing, and shipping information.

  • Commercial information, such as products purchased or considered, order history, and purchasing tendencies.

  • Internet or other electronic network activity, such as browsing, search, Site interaction, and advertising-interaction information.

  • Approximate geolocation information derived from an IP address.

  • Audio, electronic, or visual information, such as customer-service communications or photographs voluntarily submitted to us.

  • Inferences drawn from the information above, such as product interests and shopping preferences.

  • Sensitive personal information, such as account login credentials and payment information. Complete payment-card information is generally collected and processed directly by our payment providers.

We collect these categories from the sources described in How We Collect Personal Information, use them for the purposes described in How We Use Personal Information, and disclose them to the recipients described in How We Disclose Personal Information.

We do not use or disclose sensitive personal information for purposes that require us to provide a right to limit its use or disclosure under California law. We do not knowingly sell or share the personal information of consumers under 16 years of age.

For California privacy purposes, disclosures to certain advertising or analytics providers may constitute selling or sharing. The categories potentially involved are identifiers, Internet or electronic-network activity, approximate geolocation, commercial information, and related inferences. The recipients are advertising, social-media, and analytics partners. You can opt out through the methods described above.

European Economic Area, United Kingdom, and Switzerland

If you live in the European Economic Area, United Kingdom, or Switzerland, we process personal information under one or more of the following legal bases:

  • Performance of a contract, including processing and delivering your order.

  • Compliance with a legal obligation.

  • Our legitimate interests, including operating and improving the Services, preventing fraud, and protecting our business, provided those interests are not overridden by your rights.

  • Your consent, which you may withdraw at any time when consent is the basis for processing.

Your information may be transferred to and processed in countries that may not provide the same level of data protection as your home country. Where required, we use appropriate safeguards for international transfers.

You may also have the right to lodge a complaint with your local data-protection authority. We encourage you to contact us first so we can try to address your concern.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business and tax records, providing customer service, resolving disputes, enforcing agreements, preventing fraud, and satisfying legal obligations.

Retention periods vary depending on the type of information, why it was collected, and applicable legal requirements.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Please protect your account credentials and contact us if you believe your account or information has been compromised.

Children’s Privacy

The Services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact us so we can investigate and delete it when required.

Third-Party Links

The Site may contain links to websites or services operated by third parties. We are not responsible for their privacy, security, or content. Review the privacy policies of any third-party services you use.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, Services, or legal obligations.

We will post the revised policy on this page and update the “Last updated” date. Where required by law, we will provide additional notice.

Contact Us

For questions about this Privacy Policy or to submit a privacy request, contact:

Dloria, Inc.
Email: info@dloria.com
Mailing address: 3784 Mission Avenue, Suite 148-324, Oceanside, CA 92058